FAQ & Site Info

Contact

There are two convenient ways to contact us from our website. www.hardwaretools.ecrater.com

#1. If you've placed an order with us already and have questions, You can contact us via the confirmation of order email that was sent to the email address you used on your order. (Not to be confused with the email address attached to your paypal account if it differs from your order's email)

#2. If you have not ordered from before but have a question or concern, Contact us by visiting any item on the site, "preferably the item you are inquiring about", and Click on the "Contact Seller" link on the product page to share your inquiry.

A member of our support team will usually respond within 24-48 hours during normal working conditions. We appreciate your business and are happy to give you dedicated assistance.